This Privacy Policy applies to Website Design Company Coimbatore, accessible at https://websitedesigncompanycoimbatore.com. It covers how we handle personal information collected through our website, WhatsApp, email, and phone enquiries. By using our website or contacting us, you agree to the practices described in this policy.
We are based in Coimbatore, Tamil Nadu, India and serve clients across India and internationally. Indian data protection principles under the Information Technology Act 2000 and its amendments apply to our practices.
Information We Collect
Information You Give Us
When you contact us through our website, WhatsApp, email, or phone, we may collect your name, phone number, email address, business name, and any other information you voluntarily provide. We collect only what is necessary to respond to your enquiry and deliver our services.
Information Collected Automatically
When you visit our website, we automatically collect certain technical information including your IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages. This data is collected through cookies to help us understand how visitors use our site.
Information From Third Parties
If you contact us through Google Business, Facebook, Instagram, or LinkedIn, we may receive information you have shared on that platform in accordance with its privacy settings.
How We Use Your Information
To Deliver Our Services
We use your contact information to respond to enquiries, provide free website demos, send project updates, issue invoices, and deliver the services you have engaged us for.
To Improve Our Website
Automatically collected technical data helps us understand which pages are most useful and where we can improve the user experience. We use this data in aggregate and do not identify individual users from it.
To Communicate With You
With your consent, we may send you project-related communications or information about new services. You may opt out of marketing communications at any time by replying to any message or emailing us directly.
To Comply With Legal Obligations
We may use or disclose your information where required to do so by law, court order, or governmental authority, or where we believe in good faith that such disclosure is necessary to protect our rights or the safety of others.
Data Sharing and Third Parties
We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to any third party for marketing or any other commercial purpose.
Service Providers
We may share limited information with trusted third-party service providers — such as hosting providers, email platforms, and analytics tools — who are bound by confidentiality obligations.
Legal Requirements
We may disclose your information if required by applicable law, regulation, legal process, or enforceable governmental request.
Data Security
How We Protect Your Data
We take reasonable technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, or destruction. Our website is served over HTTPS and access to client data is restricted to authorised personnel.
Data Retention
We retain personal information for as long as necessary to deliver our services. Contact enquiry data is typically retained for up to 3 years; project records for up to 7 years for legal and accounting compliance. You may request deletion at any time.
No Guarantee of Absolute Security
No method of transmission over the internet is completely secure. We cannot guarantee absolute security of your information, but we are committed to maintaining appropriate safeguards.
Your Rights
Access and Correction
You have the right to request access to the personal information we hold about you and to request that we correct any inaccurate or incomplete data.
Deletion
You have the right to request deletion of your personal information, subject to our legal obligations. We respond to deletion requests within 30 days.
Opt-Out of Communications
You may opt out of marketing communications at any time by replying "STOP" to any WhatsApp message, clicking unsubscribe in any email, or emailing us directly.
Third-Party Links
External Websites
Our website contains links to third-party websites including Razorpay, WooCommerce, Shopify, and Google. We are not responsible for the privacy practices of any third-party site. We encourage you to read their privacy policies.
Changes to This Policy
Policy Updates
We may update this privacy policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact Us About This Policy
If you have questions, concerns, or requests regarding this privacy policy or how we handle your personal information, please contact us. We aim to respond within 2 business days.